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AtroPIM SaaS Edition

Product information "AtroPIM SaaS Edition"

This Edition is built on the AtroCore Platform.

With AtroPIM SaaS Edition, you get:

  • Cloud Hosting Package
  • Support & Maintenance Package
  • All Features of AtroPIM Open-Source Edition (more details)
  • Included 4 Premium Modules (Read below).

Included Modules

Additional Premium Modules (at additional cost)

  • Other Premium modules are optional and available for subscription or purchase at an additional cost.

Price Overview

Cloud Hosting / Support Packages* Bronze Silver Gold
Starter 1 240 EUR every 3 months
4 464 EUR/year
1 960 EUR every 3 months
7 056 EUR/year
2 680 EUR every 3 months
9 648 EUR/year
Business 1 330 EUR every 3 months
4 788 EUR/year
2 050 EUR every 3 months
7 380 EUR/year
2 770 EUR every 3 months
9 972 EUR/year
Enterprise 1 420 EUR every 3 months
5 112 EUR/year
2 140 EUR every 3 months
7 704 EUR/year
2 860 EUR every 3 months
10 296 EUR/year

* The price is calculated as follows: Hosting Price + Support Price + Flat Rate €220 (for included Premium Modules). Yearly prices include a 10% discount.

Hosting Packages

Software is operated as a "Private Cloud" with dedicated resources.

Starter Business Enterprise Custom
  • 30+ locations worldwide
  • Unlimited data records and users
  • 4 GB RAM
  • 2 CPUs
  • 80 GB SSD
  • DB Backups
  • Snapshot Backups
  • Additional storage: 100 GB for 42 EUR every 3 months*
  • 30+ locations worldwide
  • Unlimited data records and users
  • 8 GB RAM
  • 4 CPUs
  • 160 GB SSD
  • DB Backups
  • Snapshot Backups
  • Additional storage: 100 GB for 42 EUR every 3 months*
  • 30+ locations worldwide
  • Unlimited data records and users
  • 16 GB RAM
  • 8 CPUs
  • 240 GB SSD
  • DB Backups
  • Snapshot Backups
  • Additional storage: 100 GB for 42 EUR every 3 months*
  • 30+ locations worldwide
  • Unlimited data records and users
  • Custom RAM
  • Custom CPUs
  • Custom SSD
  • DB Backups
  • Snapshot Backups
  • Additional storage: 100 GB for 42 EUR every 3 months*
300 EUR every 3 months*
1 080 EUR/year
390 EUR every 3 months*
1 404 EUR/year
480 EUR every 3 months*
1 728 EUR/year
Contact Us
  • Contract term: 3 months
  • Notice period: 1 month
  • Billing: for 3 months in advance
  • Contract term: 3 months
  • Notice period: 1 month
  • Billing: for 3 months in advance
  • Contract term: 3 months
  • Notice period: 1 month
  • Billing: for 3 months in advance
  • Contract term: Negotiable
  • Notice period: Negotiable
  • Billing: Negotiable

* Price shown is for hosting in Germany. Contact us to get the price for your specific location. Yearly prices include a 10% discount.

IaaS Partners

You use the Software as a Private Cloud. We collaborate with different Infrastructure-as-a-Service (IaaS) partners. You can choose any location, offered by a chosen IaaS Partner. Would you like to obtain more information or receive advice on which configuration is best suited for you? Please contact us

Characteristics

  • Installation is included
  • Support and maintenance of all installed software
  • Fully managed 24x7
  • Availability monitoring
  • Incredible Performance thanks to modern Processors and NVMe SSDs
  • Possibility to change to a more performant package at any time for free.

Backups

We store the following backups:

What? When?
Full Virtual Machine Image For the last 7 days and the first day of the month for the last 6 months
Full file copy, custom configurations, and DB Dump Nightly
Incremental snapshot backup Weekly, every Sunday
DB Dump and custom configurations Last 10, automatically before every system update

Support & Maintenance Packages

You can choose one of the following Support Packages for your AtroCore/AtroPIM SaaS Edition:

Bronze Support Silver Support Gold Support Platinum Support
  • Commercial Support with SLAs
  • Access to new software releases (patches, updates, and upgrades)
  • E-mail support
  • Usage of ticket system: 1 account
  • Response time to critical defects - 8 hours
  • Support for production environment
  • Support for one integration
  • Everything in Bronze Support, plus:
  • Installation of new software releases
  • Telephone support: 7am - 4pm UTC
  • Emergency telephone hotline
  • Usage of ticket system: 2 accounts
  • Response time to critical defects - 4 hours
  • Support for test environment
  • Support for two integrations
  • Everything in Silver Support, plus:
  • Information service
  • Installation of hotfixes
  • Dedicated support manager
  • Usage of ticket system: 5 accounts
  • Response time to critical defects - 2 hours
  • Support for custom features/modules
  • Advisory support for customer success
  • Real-time support via screen sharing
  • Onboarding Support
  • Creation of custom configurations
  • Developer support in written form
  • Support for staging environment
  • Support for multiple integrations
  • System integration monitoring
  • Everything in Gold Support, plus:
  • Highest priority
  • Individual conditions
  • Development of custom functionality/modules
  • Dedicated Support Team
  • Extended support hours
  • Access to Exclusive Resources
  • VIP support by our management team
  • Support for additional environments
720 EUR every 3 months
2 592 EUR/year
1 440 EUR every 3 months
5184 EUR/year
2 160 EUR every 3 months
7 776 EUR/year
Contact Us
  • Contract term: 3 months
  • Notice period: 1 month
  • Billing: for 3 months in advance
  • Contract term: 3 months
  • Notice period: 1 month
  • Billing: for 3 months in advance
  • Contract term: 3 months
  • Notice period: 1 month
  • Billing: for 3 months in advance
  • Contract term: Negotiable
  • Notice period: Negotiable
  • Billing: Negotiable

* Yearly prices include a 10% discount.

Guaranteed Service Levels

  • Infrastructure uptime of 99.99%, software uptime of 99%
  • TTR (time to repair) – 6 hours.
  • Performing a soft reboot – 30 minutes.
  • Response time
    • Request – 16 hours
    • Fault – 8 hours
    • Urgent fault – 2 hours
  • Regular support time: 8:00 AM to 5:00 PM
  • Emergency support time: 7:00 AM to 8:00 AM and from 5:00 PM to 9:00 PM CET/CEST, and on weekends and public holidays from 8:00 AM to 5:00 PM CET/CEST.

Contract Terms

  • Contract term: 3 months, automatically extended
  • Notice period: 1 month to the end of the contract term
  • Billing: for 3 months in advance.

Additional Premium Modules

Workflows
License: Subscription (every 3 months)
The module enables to implement and manage different processes and actions, triggered by certain events.

€178.50*
AI Integration
License: Subscription (every 3 months)
The PIM AI Integration module combines ChatGPT, Jasper, and Gemini to manage and generate product content.

€148.50*
Revisions
License: Subscription (every 3 months)
The module provides users with the ability to easily work with the change history: view the field changes history and restore previous values.

€73.50*
Translations
License: Subscription (every 3 months)
The module enables to manually or automatically translate any content.

€133.50*
Components
License: Subscription (every 3 months)
The Components module creates reusable content blocks that enhance product presentation with consistent, professional layouts, live previews, and easy updates across products.

€118.50*
Reports
License: Subscription (every 3 months)
This module enables the grouping of any records based on specific fields like relation of value list. It then displays comprehensive reports on the dashboard.

€58.50*
Accounting
License: Subscription (every 3 months)
Accounting module is designed to optimize the creation of invoices, credit notes, debit notes, and other accounting documents as well as synchronize your accounting documents across systems and platforms. 

€58.50*
BMEcat Adapter
License: Subscription (every 3 months)
The module's main function is to provide templates for exporting data into BMEcat format, allowing users to create and customize export feeds easily.

€88.50*
ETIM Classification
License: Subscription (every 3 months)
AtroPIM's ETIM PIM Module streamlines electrical product data with industry-standard classification

€133.50*
InDesign PIM Adapter for EasyCatalog
License: Subscription (every 3 months)
InDesign PIM Adapter automatically integrates the data from the AtroPIM in InDesign so that it can be used directly in EasyCatalog.

€148.50*
Inventory
License: Subscription (every 3 months)
The Inventory module enables efficient management of warehouses, inventory, shipping, and returns. This module enables synchronization with their ERP system or other systems and platforms.

€58.50*
Microsoft Entra ID SSO
License: Updates (every 12 months)
The module enables single sign-on (SSO) authorization in your AtroCore Application using Microsoft Entra ID.

Rent (for 3 months): €73.50*
€122.50*
PDF Generator
License: Subscription (every 3 months)
This module enables to generate PDFs for a singe data record or a group of data records based on a HTML/CSS template.

€133.50*
Pricing
License: Subscription (every 3 months)
PIM Pricing module enables to operate with different prices for different customer groups and channels.

€103.50*
Product Bundles
License: Subscription (every 3 months)
The module allows you to create combined products, which consist of several other products to boost sales.

€58.50*
S3 Object Storage
License: Subscription (every 3 months)
S3 Object Storage provides cloud-based file storage with real-time sync between AtroCore and services like Amazon S3.

€162.00*
Sales
License: Subscription (every 3 months)
The Sales module facilitates subscription management, creation of sale orders, confirmation of sales orders, and issuance of invoices within ERP systems.

€73.50*
Synchronization
License: Subscription (every 3 months)
Synchronization module allows you to automate the import and export of your data from and to any third-party system and adds additional functionality to your import and export feeds.

€178.50*