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AtroCore SaaS Edition

Product information "AtroCore SaaS Edition"

Powered by the AtroCore Platform, this edition goes beyond product data management to include integration, workflows, master data, file handling, and more.

With AtroCore SaaS Edition, you get:

  • Cloud Hosting Package
  • Support & Maintenance Package
  • All Features of AtroCore Open-Source Edition (more details)
  • Optional Premium Modules: subscribe only to what you need.

Premium Modules

The Module Subscription is exclusively available for the SaaS Edition, billed every 3 months, and includes full module usage and all updates during that period. For On-Premise deployments, a permanent Module License must be purchased upfront. To receive updates after the first year, an annual Update Subscription is required, billed yearly at a rate of 20% of the standard module license price. You can order Premium Modules here in our Online Store.

Price Overview

Cloud Hosting / Support Packages* Bronze Silver Gold
Starter € 340 / month
€ 3 672 / year
€ 580 / month
€ 6 264 / year
€ 820 / month
€ 8 856 / year
Business € 370 / month
€ 3 996 / year
€ 610 / month
€ 6 588 / year
€ 850 / month
€ 9 180 / year
Enterprise € 400 / month
€ 4 320 / year
€ 640 / month
€ 6 912 / year
€ 880 / month
€ 9 504 / year

* The price is calculated as follows: Hosting Price + Support Price. Billed every 3 months in advance. Yearly prices include a 10% discount.

Hosting Packages

Software is operated as a "Private Cloud" with dedicated resources.

Starter Business Enterprise Custom
  • 30+ locations worldwide
  • 4 GB RAM
  • 2 CPUs
  • 80 GB SSD
  • DB Backups
  • Snapshot Backups
  • Additional storage: 100 GB for € 14 / month*
  • 30+ locations worldwide
  • 8 GB RAM
  • 4 CPUs
  • 160 GB SSD
  • DB Backups
  • Snapshot Backups
  • Additional storage: 100 GB for € 14 / month*
  • 30+ locations worldwide
  • 16 GB RAM
  • 8 CPUs
  • 240 GB SSD
  • DB Backups
  • Snapshot Backups
  • Additional storage: 100 GB for € 14 / month*
  • 30+ locations worldwide
  • Custom RAM
  • Custom CPUs
  • Custom SSD
  • DB Backups
  • Snapshot Backups
  • Additional storage: 100 GB for € 14 / month*
€ 100 / month*
€ 1 080 / year
€ 130 / month*
€ 1 404 / year
€ 160 / month*
€ 1 728 / year
Contact Us
  • Contract term: 3 months
  • Notice period: 1 month
  • Billing: for 3 months in advance
  • Contract term: 3 months
  • Notice period: 1 month
  • Billing: for 3 months in advance
  • Contract term: 3 months
  • Notice period: 1 month
  • Billing: for 3 months in advance
  • Contract term: Negotiable
  • Notice period: Negotiable
  • Billing: Negotiable

* Price shown is for hosting in Germany. Contact us to get the price for your specific location. Billed every 3 months in advance. Yearly prices include a 10% discount.

IaaS Partners

You use the Software as a Private Cloud. We collaborate with different Infrastructure-as-a-Service (IaaS) partners. You can choose any location offered by a chosen IaaS Partner. Would you like more information or advice on which configuration is best suited to you? Please contact us

Characteristics

  • Installation is included
  • Support and maintenance of all installed software
  • Fully managed 24x7
  • Availability monitoring
  • Incredible Performance thanks to modern Processors and NVMe SSDs
  • Possibility to change to a more performant package at any time for free.

Backups

We store the following backups:

What? When?
Full Virtual Machine Image For the last 7 days and the first day of the month for the last 6 months
Full file copy, custom configurations, and DB Dump Nightly
Incremental snapshot backup Weekly, every Sunday
DB Dump and custom configurations Last 10, automatically before every system update

Support & Maintenance Packages

You can choose one of the following Support Packages for your AtroCore SaaS Edition:

Bronze Support
Silver Support
Gold Support
Platinum Support
  • Commercial Support with SLAs
  • Installation of new software releases (SaaS only)
  • E-mail support
  • Emergency support
  • Usage of ticket system: 1 account
  • Response time to critical defects - 8 hours
  • Support for 1 environment
  • Up to 5 users
  • Up to 10 000 records
  • Everything in Bronze Support, plus:
  • Installation of new software releases
  • Telephone support: 8am - 5pm CET/CEST
  • After-hours emergency support
  • Usage of ticket system: 2 accounts
  • Response time to critical defects - 4 hours
  • Support for 2 environments
  • Support for 1 integration
  • Up to 10 users
  • Up to 50 000 records
  • Everything in Silver Support, plus:
  • Information Service
  • Installation of hotfixes
  • Dedicated support manager
  • Usage of ticket system: 5 accounts
  • Response time to critical defects - 2 hours
  • Support for custom features/modules
  • Advisory support for customer success
  • Real-time support via screen sharing
  • Developer support in written form
  • Support for 3 environments
  • Support for 2 integrations
  • Up to 20 users
  • Up to 100 000 records
  • Everything in Gold Support, plus:
  • Highest priority
  • Individual conditions
  • Dedicated Support Team
  • Extended support hours
  • Access to Exclusive Resources
  • VIP support by our management team
  • Support for multiple environments
  • Support for multiple integrations
  • 20+ users
  • 100 000+ records
€ 240 / month
€ 2 592 / year
€ 480 / month
€ 5 184 / year
€ 720 / month
€ 7 776 / year
Contact Us
  • Contract term: 3 months
  • Notice period: 1 month
  • Billing: for 3 months in advance
  • Contract term: 3 months
  • Notice period: 1 month
  • Billing: for 3 months in advance
  • Contract term: 3 months
  • Notice period: 1 month
  • Billing: for 3 months in advance
  • Contract term: Negotiable
  • Notice period: Negotiable
  • Billing: Negotiable

* Billed every 3 months in advance. Yearly prices include a 10% discount.

Guaranteed Service Levels

  • Infrastructure uptime of 99.99%, software uptime of 99%
  • TTR (time to repair) – 6 hours.
  • Performing a soft reboot – 30 minutes.
  • Response time
    • Request – 16 hours
    • Fault – 8 hours
    • Urgent fault – 2 hours
  • Regular support time: 8:00 AM to 5:00 PM
  • Emergency support time: 7:00 AM to 8:00 AM and from 5:00 PM to 9:00 PM CET/CEST, and on weekends and public holidays from 8:00 AM to 5:00 PM CET/CEST.

Contract Terms

  • Contract term: 3 months, automatically extended
  • Notice period: 1 month to the end of the contract term
  • Billing: for 3 months in advance.

Additional Premium Modules

Workflows
License: Subscription (SaaS only, every 3 months)
The module enables to implement and manage different processes and actions, triggered by certain events.

€180.00*
AI Integration
License: Subscription (SaaS only, every 3 months)
The PIM AI Integration module combines ChatGPT, Jasper, and Gemini to manage and generate product content.

€150.00*
Versioning
License: Subscription (SaaS only, every 3 months)
The module provides users with the ability to easily work with the change history: view the field changes history and restore previous values.

€150.00*
Translations
License: Subscription (SaaS only, every 3 months)
The module enables to manually or automatically translate any content.

€120.00*
Components
License: Subscription (SaaS only, every 3 months)
The Components module creates reusable content blocks that enhance product presentation with consistent, professional layouts, live previews, and easy updates across products.

€150.00*
Reports
License: Subscription (SaaS only, every 3 months)
This module enables the grouping of any records based on specific fields like relation of value list. It then displays comprehensive reports on the dashboard.

€60.00*
Accounting
License: Subscription (SaaS only, every 3 months)
Accounting module is designed to optimize the creation of invoices, credit notes, debit notes, and other accounting documents as well as synchronize your accounting documents across systems and platforms. 

€60.00*
BMEcat Adapter
License: Subscription (SaaS only, every 3 months)
The module's main function is to provide templates for exporting data into BMEcat format, allowing users to create and customize export feeds easily.

€90.00*
ETIM Classification
License: Subscription (SaaS only, every 3 months)
AtroPIM's ETIM PIM Module streamlines electrical product data with industry-standard classification

€150.00*
InDesign PIM Adapter for EasyCatalog
License: Subscription (SaaS only, every 3 months)
InDesign PIM Adapter automatically integrates the data from the AtroPIM in InDesign so that it can be used directly in EasyCatalog.

€150.00*
Inventory
License: Subscription (SaaS only, every 3 months)
The Inventory module enables efficient management of warehouses, inventory, shipping, and returns. This module enables synchronization with their ERP system or other systems and platforms.

€60.00*
OpenID Connect SSO
License: Subscription (SaaS only, every 3 months)
Single sign-on for AtroCore via Microsoft Entra ID or Okta. Automate user provisioning and access control in sync with your company directory. enables single sign-on (SSO) authorization in your AtroCore Application using Microsoft Entra ID.

€150.00*
Pricing
License: Subscription (SaaS only, every 3 months)
PIM Pricing module enables to operate with different prices for different customer groups and channels.

€120.00*
S3 Object Storage
License: Subscription (SaaS only, every 3 months)
S3 Object Storage provides cloud-based file storage with real-time sync between AtroCore and services like Amazon S3.

€150.00*
Sales
License: Subscription (SaaS only, every 3 months)
The Sales module facilitates subscription management, creation of sale orders, confirmation of sales orders, and issuance of invoices within ERP systems.

€90.00*
Synchronization
License: Subscription (SaaS only, every 3 months)
Synchronization module allows you to automate the import and export of your data from and to any third-party system and adds additional functionality to your import and export feeds.

€180.00*
Advanced Classification
License: Subscription (SaaS only, every 3 months)
Advanced Classification module provides an opportunity to add hierarchy for the product family.

€150.00*